Withdrawal Policy

This website currently does not offer direct online checkout. Paid services — private 1:1 online sessions, Discovery Calls and individual mentoring programmes — are arranged individually after personal consultation. The terms of each engagement, including cancellation and rescheduling, are agreed in writing before the service begins.

Where a consumer contract for paid services is concluded at a distance (e.g. by e-mail), consumers within the EU generally have the right to withdraw from the contract within fourteen (14) days without giving any reason. The withdrawal period begins on the day the contract is concluded.

To exercise the right of withdrawal, please inform us by a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from the contract. Sending the notice of withdrawal before the withdrawal period expires is sufficient. Please send withdrawal notices to:

Anne Wolter
Allerweg 10, 30449 Hannover, Germany
E-Mail: hello@annewolter.com

If, at the client's express request, the service begins before the withdrawal period ends, the client owes a reasonable amount corresponding to the share of the service already provided up to the time of withdrawal.

Specific cancellation and rescheduling terms for booked appointments are set out in the individual agreement made before the service begins.

This policy will be expanded as soon as direct online purchases or digital products are offered through this website.